Privacy policy

Privacy Policy

Last Updated: September 23, 2026

Love Sweat Fitness, Inc. (“LSF,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or make a purchase from LoveSweatFitness.com (the “Site”), use the MOVE by Love Sweat Fitness mobile application (the “App”), communicate with us, or otherwise interact with our products and services.

1. Personal Information We Collect

We may collect the following categories of personal information.

Information You Provide to Us

Depending on how you interact with LSF, you may provide:

  • Name, email address, telephone number, billing address, and shipping address
  • Account and login information
  • Order, purchase, subscription, and payment-related information
  • Customer service messages and other communications
  • Reviews, survey responses, quiz responses, testimonials, photos, and other content you choose to submit
  • Information submitted in connection with challenges, giveaways, promotions, or other LSF programs

Payment information is generally processed by Shopify, app stores, or other payment providers. We do not store your full payment card number.

Health and Fitness Information in the MOVE App

If you choose to use MOVE features that involve health or fitness information, we may collect information such as:

  • Workout activity, completed workouts, duration, and frequency
  • Body weight, body-fat percentage, measurements, or similar progress information you choose to enter
  • Progress or transformation photos that you choose to upload
  • Fitness goals, preferences, and related information you choose to provide

We use this information to provide App functionality, track progress, personalize your experience, and improve our services.

We do not sell health and fitness information.

Apple Health and Google Health Connect

If you choose to connect MOVE with Apple HealthKit or Google Health Connect, the App may read or write health and fitness information permitted by you.

Information obtained through those integrations is used only to provide and improve relevant App functionality and is not used for targeted advertising or sold to third parties.

You can manage these permissions through your device settings or the applicable health platform.

Information Collected Automatically

When you use the Site or App, we and our service providers may automatically collect information such as:

  • IP address
  • Browser and device type
  • Operating system
  • Device identifiers
  • Referring pages or sources
  • Pages, products, and content viewed
  • Cart, checkout, and purchase interactions
  • Dates and times of visits
  • Website and App usage information
  • Advertising and attribution information

We collect some of this information through cookies, pixels, software development kits, local storage, and similar technologies.

2. Cookies and Similar Technologies

We use cookies and similar technologies for purposes including:

  • Operating the Site and providing necessary functionality
  • Remembering preferences and personalizing your experience
  • Measuring Site usage and performance
  • Understanding customer behavior
  • Measuring advertising performance
  • Delivering and improving marketing and advertising

In regions where consent is required for non-essential cookies, you can choose whether to allow categories such as personalization, marketing, and analytics cookies through our cookie-consent controls.

You may change your choices through our cookie-preferences tools where available.

Some browser settings and privacy tools may also allow you to limit cookies or other tracking technologies.

3. How We Use Personal Information

We may use personal information to:

  • Process and fulfill purchases
  • Manage customer accounts and subscriptions
  • Provide and operate the Site and MOVE App
  • Track workout activity and progress where requested
  • Provide customer support
  • Communicate about orders, subscriptions, accounts, products, challenges, and services
  • Send marketing communications where permitted
  • Personalize content, products, and recommendations
  • Improve Site, App, products, and customer experience
  • Measure advertising and marketing effectiveness
  • Conduct analytics and research
  • Detect fraud, abuse, security issues, or other prohibited activity
  • Administer promotions, giveaways, challenges, and loyalty programs
  • Comply with legal, tax, accounting, regulatory, and contractual obligations

4. Legal Bases for Processing in the EEA and UK

Where European or United Kingdom data-protection law applies, we process personal information based on one or more of the following legal bases:

  • Contract: when processing is necessary to provide a product or service you requested, process your payment, fulfill an order, manage a subscription, or provide account functionality.
  • Legitimate interests: when processing is reasonably necessary for our business interests, such as preventing fraud, providing customer support, improving our products and services, measuring performance, and maintaining security, provided those interests are not overridden by your rights.
  • Consent: where required, including for certain marketing communications, cookies, personalized advertising, or similar activities.
  • Legal obligations: where processing is necessary for us to comply with applicable law.

Where we rely on consent, you may withdraw that consent at any time using available privacy controls or by contacting us.

Shopify notes that businesses selling into the EEA or UK are expected to disclose their processing legal bases. Shopify Help Center

5. How We Disclose Personal Information

We may disclose personal information to third parties that help us operate our business, including:

  • Ecommerce and payment providers
  • Website hosting and technology providers
  • Email and SMS service providers
  • Subscription-management providers
  • Advertising and marketing platforms
  • Analytics and session-replay providers
  • Customer-service providers
  • Review, loyalty, and referral providers
  • Fulfillment, shipping, logistics, and returns providers
  • Professional advisers, auditors, and legal service providers

These providers process information for purposes such as operating the Site, processing transactions, supporting customers, measuring performance, sending communications, fulfilling orders, and providing marketing or advertising services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or services.

6. Shopify and Shopify Network Intelligence

Our ecommerce store is powered by Shopify.

Shopify may process personal information to provide ecommerce functionality, payments, fraud prevention, analytics, personalization, advertising-related services, and other features.

We currently use Shopify Network Intelligence and related Enhanced Services. When enabled, Shopify may securely use customer information from our store together with information across Shopify to improve certain services, including personalization, advertising, fraud prevention, and commerce-related functionality.

No other Shopify merchant can directly access our customer data through Shopify Network Intelligence.

Where required, customers may opt out of certain uses of their information for targeted advertising or sharing through our Your Privacy Choices page.

Shopify requires merchants using Network Intelligence in applicable U.S. jurisdictions to provide an opt-out mechanism for sharing or targeted advertising. Shopify Help Center

7. Advertising and Analytics

We may work with advertising and analytics providers such as Meta, Google, Microsoft, and similar providers.

Depending on your privacy settings and applicable law, we may share or allow these providers to collect information such as:

  • Device identifiers
  • Browser information
  • Website interactions
  • Product views
  • Purchases
  • Advertising identifiers
  • Hashed contact information

This information may be used to measure advertising effectiveness, understand audience behavior, improve campaigns, and deliver relevant advertising.

In jurisdictions where consent is required, non-essential advertising and analytics technologies are used only after appropriate consent.

8. Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access personal information we hold about you
  • Request correction
  • Request deletion
  • Obtain a copy of your information
  • Opt out of certain targeted advertising
  • Opt out of certain sale or sharing of personal information
  • Restrict or object to certain processing
  • Withdraw consent where processing relies on consent
  • Appeal certain privacy-related decisions where applicable

Residents of certain U.S. states can exercise applicable opt-out rights through the Your Privacy Choices link available in the footer of our Site.

Where required by law, we also recognize supported universal opt-out mechanisms, such as Global Privacy Control.

You may also contact us at contact@lovesweatfitness.com to exercise applicable rights.

We may need to verify your identity before completing certain requests.

9. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Depending on whether the law applies to a particular interaction, those rights may include access, correction, deletion, and the right to opt out of certain sale or sharing of personal information.

California residents may use the Your Privacy Choices link on our Site to submit applicable opt-out requests.

10. European and United Kingdom Privacy Rights

If you are located in the EEA or UK, you may have rights including:

  • Access
  • Correction
  • Deletion
  • Restriction
  • Data portability
  • Objection to certain processing
  • Withdrawal of consent

You may also have the right to lodge a complaint with your local data-protection authority.

Because we are located in the United States, personal information may be transferred to and processed in countries outside your country of residence. Where required, appropriate safeguards are used for international transfers.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining accounts, fulfilling transactions, complying with legal obligations, resolving disputes, enforcing agreements, and protecting our business.

For MOVE:

  • Active-account data is generally retained while your account remains active.
  • If a subscription is cancelled without deleting the account, account information may remain available if you later resubscribe.
  • If you delete your account, personal information associated with the account will be deleted or de-identified from active systems within a reasonable period, subject to legal and operational requirements.
  • Certain information may remain in backups for a limited period.
  • Transaction records may be retained longer when required for tax, accounting, fraud-prevention, or legal purposes.

12. Account and Data Deletion

You may request deletion of your account and associated personal information.

For MOVE, you may use the in-app account deletion feature where available.

You may also contact us at:

contact@lovesweatfitness.com

Deleting an account does not necessarily cancel an active subscription. Subscriptions should be cancelled separately through the applicable subscription provider or app store.

13. Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no method of internet transmission, storage, or electronic communication can be guaranteed to be completely secure.

14. Children’s Privacy

Our Site and App are not directed to children under 18.

We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take appropriate steps to delete it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date above.

16. Contact Us

For questions about this Privacy Policy or to exercise applicable privacy rights, contact:

Love Sweat Fitness, Inc.
23986 Aliso Creek Rd. #317
Laguna Niguel, CA 92677
United States
contact@lovesweatfitness.com